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5
  • Introduction
  • How to Register on Onigiri Loyalty Platform?
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Cards Creation

8
  • Stamp
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How To Install the Card

5
  • iPhone (iOS)
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4
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Managers

3
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Dashboard

1
  • Dashboard

Feedback Collection

1
  • Feedback collection

Geolocations

2
  • Geolocations
  • How to Access Locations Section?

Push Notifications

16
  • How it Works?
  • iPhone (iOS)
  • Android
  • How long does it take for push messages to be received by our customers?
  • Why aren’t my customers receiving push messages?
  • Push Section
  • Marketing Push
  • Sending messages to all customers
  • Sending messages to a segment of customers
  • Sending message to an individual customer
  • Geo-push
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  • Next visit reminder
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Settings

6
  • Settings
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  • How the Referral System Works

Scaner App

11
  • How Scanner App Works
  • Installation
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  • Scanner app – Stamp
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  • Feedback collection

Feedback collection

Get customers feedback after the each visit

1. Open the card from where you have added it in Apple Wallet.

2. From the top-right corner, tap the three-dot icon. Doing so reveals a list of options.

3. From the list of options, tap Pass Details. This opens the details of the selected pass.

4. Here, tap the Leave your Feedback button.

5. This opens the feedback form from where you can tap the number of stars you want to rate the service as. Once rated, tap the Send button.

Updated on October 20, 2023

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